Let customers pay their way—with Dynamic Currency Conversion

Give your international customers the choice to pay in their home currency, while you get funded in yours.
Get started
Woman using a phone next to a payment terminal screen displaying USD and CAN currency options.
Animated Graphic of a payment terminal screen prompting currency selection for a $30.00 credit sale

It’s about choice and transparency

Across the border or around the world, let customers pay their way when they pay by card at checkout. Dynamic Currency Conversion (DCC) offers customers the choice to pay in their home currency or in your local currency.

Provide clarity at checkout

When customers choose to pay in their own currency, they see the exact amount that will be deducted from their account—including the exchange rate and fee. No surprises.

Minimize disputed transactions

When customers don’t know the real cost of their purchase, they may dispute a transaction. DCC shows the full cost of a purchase in the customer’s billing currency, reducing the likelihood of a dispute.

Additional income, without additional effort

Whichever way customers choose to pay, you get funded in your own currency.

Improve customer satisfaction

Remove the guesswork from paying.

Activate with ease

DCC is offered on a variety of our point-of-sale solutions.

How it works

We make it easy—for you and your customers. And we support most popular currencies from around the world.

 

Simple. Seamless.

When you sign up for dynamic currency conversion, our system detects foreign cards automatically. Then it’s up to your customers to choose which currency they prefer to pay with—yours or theirs.

  1. Your customer presents a card payment at checkout.
  2. Our system automatically detects and determines if the payment is eligible for DCC.
  3. If eligible, your customer is offered the choice to pay in their currency or yours.
  4. If your customer chooses to pay in their home currency, it’s a DCC transaction.
  5. If your customer chooses to pay in your local currency, it's considered a standard card transaction.

Ready to activate dynamic currency conversion?

Just let us know. Activation is quick and easy.

Get started

FAQs

This exchange rate is displayed on the terminal before the transaction occurs and is also printed on the receipt after the transaction is completed.

We support over 50 currencies and are adding more all the time. If the card is issued in a currency that is supported, we will recognize this and offer the customer the option of choosing a currency.

Yes, dynamic currency conversion can be used for transactions that need pre-authorization, like a hotel stay or car rental.

During these transactions, the customer will see the current DCC exchange rate and the amount converted to their currency. It's important to let the customer know that the final DCC exchange rate and their home currency amount will be determined after they check out of the hotel or finish the service.

If you're giving a refund to a customer who used DCC for a card transaction, here's what to do:

  • Check your customer’s receipt to confirm the original transaction was done using DCC.
  • Enter the refund amount in your local currency.
  • Follow the DCC instructions to select the DCC option.

Remember, due to exchange rate variations, the refund amount the customer gets might not match the original transaction value in their currency. It's important to let the customer know about this before you initiate the refund.