Account
Transaction reports and management is accessible using the Payment Reporting application as part of Global Payments My Account. It’s ideal for:
- Transaction logs
- Batch totals
- Chargebacks
- Settlement information
- Statements
- Self-service tools
RESOURCES
My Account User GuidePayment Reporting User Guide
VIDEOS
Overview
View and manage default reports
Create and manage custom reports
How to access your statements
How to use the transaction finder
Global Payments Disputes Management is an application accessible in Global Payments My Account. Use Disputes Manager to view and respond to:
- Viewing the case information for both open and resolved (closed) cases
- Submitting a copy of a receipt
- Accepting liability for a dispute case
- Rebutting (refuting) a dispute case and providing documentation in support of that position
RESOURCES
Quick start guideUser guide
Set up email notifications for disputes notifications
VIDEOS
Disputes Management Video
Keep your business well-equipped with POS supplies supporting Global Payments’ broad range of solutions.
Order formTerminals and Point of Sale (POS)
Faster payments, smoother operations, exceptional customer experiences. It’s all in Genius — a point of sale system built to boost revenue for small businesses, enterprises and everything in between.
Quick set up (handheld)
Quick set up (countertop)
Genius Help Centre
Global Payments Terminal comes with our user-friendly Unified Payments Application, supporting IP, 4G LTE and Wi-Fi connectivity, and is available in standalone and semi-integrated configurations.
RESOURCES
Quick start guide (Castles model)
User guide (Castles model)
Quick start guide (Verifone model)
User guide (Verifone model)
VIDEOS
Global Payments Terminal
The Countertop – iCT250 point-of-sale terminal features a vivid colour screen and back-lit, easy-touch buttons and built-in tipping options. Its sophisticated design simplifies communications connections, so you can pass the terminal or use the optional external PIN Pad for a longer reach.
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Quick reference guideThe Short-range Wireless–iWL250B is a Bluetooth payment terminal that boasts an extended battery life and an ultra-fast, integrated printer. Accept payments behind the counter, at the table, on the patio and more.
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Quick reference guideThe Long-range Wireless–iWL255 3G payment terminal is designed to with mobility and portability in mind. The pocket-sized design makes it easy to carry and take payments on the road for deliveries, festivals and open-air markets thanks to its 3G connectivity.
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Quick reference guideMobile POS
Mobile Pay provides you with a convenient and secure way to accept payments and manage your business on the go. Pairing the small card reader with your smartphone or tablet allows you to securely accept contactless credit and debit card payments. Access to critical robust cloud-based back office software is included.
RESOURCES
VIDEOS
Getting started
Pairing your Bluetooth device
Managing inventory
Performing a sale
Performing a refund
Online
The technology you need to accept payments on your website. Three checkout options to meet your needs – Hosted Payment Pages, APIs, and SDKs.
Our engineers and customer success teams are always here to help you plan, develop, and launch your ideal solution.
SUPPORT CONTACTS
Toll-free support: +1 (888) 366-5110
Monday to Friday, 9:00 ET – 17:00 ET with off-hours voicemail service
Mailbox: [email protected]
DEVELOPER SUPPORT
Visit our developer hub for comprehensive resources.
The Global Payments Ecommerce Virtual Terminal allows you to take credit and debit card payments whenever the cardholder is not present, such as via email, text, mail or phone, and process them using just your web browser. It's fast, easy and secure and eliminates the wait to collect traditional paper payment methods, like cheques.
SUPPORT CONTACTS
Toll-free support: +1 (888) 366-5110
Monday to Friday, 9:00 ET – 17:00 ET with off-hours voicemail service
Mailbox: [email protected]
RESOURCES
VIDEOS
Managing users
Managing customers
Perform a sale
Transaction search and reporting
Settled transactions
Downloading reports
Mobile Pay Online Invoicing makes sending invoices and getting paid easy. Reduce the time and costs associated with traditional invoice production, and get paid faster at a fraction of the cost. To get started, download the Mobile Pay app from your device’s app store:
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