Our top priority during this worldwide crisis remains the health and safety of our team members, customers, partners, and the communities in which we live and work. We are all working together to fight the spread of the Coronavirus while operating our businesses as usual despite the circumstances. These efforts position Global Payments and our customers to weather near term disruptions and emerge from this crisis stronger than ever.
We’re steadfast in our commitment to our customers and will continue to keep you updated with supportive resources to help you connect with your customers at every point of commerce with as little friction as possible. And our family of brands is dedicated to helping you and your communities. If you need something from us during this especially difficult time, please just ask.
We are all in this together, and we will get through this together. Thank you for placing your trust in Global Payments.
Jeff Sloan
Chief Executive Officer
Global Payments
It’s our turn to serve those who often serve us. We’re pleased to support important restaurant economic relief organizations through Global Payments company Xenial including Feeding America, The Giving Kitchen and the North Carolina Food and Restaurant Workers Relief Fund.
Global Payments has launched an employee matching gift program, Global Payments Coronavirus Response Fund, to encourage and empower team members to actively support their local communities during this crucial time. We will match U.S. team member donations dollar for dollar when giving to the following COVID-19 response organizations, American Red Cross, United Way Pandemic Relief Fund and The Care Foundation.
In addition to our established annual philanthropic and community engagement programs, Global Payments is responding to the pandemic by providing significant targeted support to the United Way and other coronavirus relief funds in the communities where our dual headquarters are located.
After having a family member diagnosed with COVID-19, a Global Payments team member, Gino Martinez, began using his own 3D printer to create surgical mask strap adjusters for friends and relatives working in hospitals in New York. He then expanded his project by supporting first responders and businesses in his local area of Columbus, GA. To date, Gino has printed and distributed more than 3,400 personal protective equipment.
Our call center team quickly adapted to accommodate agent safety while managing longer calls and more complex customer interactions as a result of the pandemic. They have successfully continued to maintain superior service and foster positive cardholder relationships under challenging circumstances.
David Charles, a team member of our consumer payments solution Netspend and his wife Karen are making and distributing masks across the country to support local heroes and businesses. So far, they have distributed over 400 cotton masks and are continuing to find new ways to support first responders.
World Health Organization (WHO)
Get Your Workplace Ready for COVID-19 >
Centers for Disease Control and Prevention (CDC)
Interim Guidance for Businesses and Employers >
Information for Communities, Schools, and Businesses >
PCI Security Standards Council (PCI)
Information on Security and Compliance >
Community Development Financial Institutions Fund (CDFI)
The Treasury Department’s Support Efforts for COVID-19 >
Small Business Association (SBA)
Information on Small Business Loans and Other Resources >
Electronic Transaction Association (ETA)
COVID-19 Response for the Payments Technology Industry >