We're here for you
Our always-on support is here to help you run and grow your business.
Help for existing
customers
Everything you need—it's just a click away
Manage your account
Current customers—manage everything in one place. Log in to your account to view reporting, disputes, deposits, access statements, and more.
Your questions, answered
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Where can I find my Merchant Identification (MID) number?
Adelita, Customer Support Representative
Check for your MID number in three places:
- The top of your merchant processing statement
- On your sale or batch receipts
- If you’re using a card terminal, look for a sticker with the MID number.
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How do I reset my password?
Adelita, Customer Support Representative
Our customer support team can help you reset any password. Please have your Merchant Identification (MID) number handy when you call.
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How can I order more supplies?
Adelita, Customer Support Representative
Running low on supplies? No problem. Just contact our customer support team and they can assist. Please have in hand your Merchant Identification (MID) number when you call.
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How can I get a copy of my statement and understand my billing?
Adelita, Customer Support Representative
You can check your billing and statements in your account—just sign in to access it. Or call our customer support team with your Merchant Identification (MID) number at the ready. -
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How do I cancel my account?
Adelita, Customer Support Representative
We’d love to talk to you and try to resolve your concerns, so give us a call. If you still decide to leave, our customer support team can help you close your account. Be sure the account holder is the one to call us—they need to initiate the cancellation. And have your Merchant Identification (MID) number handy when you call.
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Corporate headquarters
Global Payments Inc.
3550 Lenox Road
Atlanta, GA 30326
United States
Regional Headquarters
Hong Kong
Kowloon Bay, Kowloon
Hong Kong
Phone: +852.3529.5800