Build a quick service restaurant that’s resilient and ready

New research shows how well restaurant tech withstands disruption and what it takes to build more reliable systems.
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Image of the Global Payments ebook “The State of Restaurant Resiliency”

See where restaurant tech stands and where it’s headed


How resilient is restaurant technology during digital or system disruptions? To find out, we partnered with QSR Magazine to survey hundreds of quick-service operators and decision makers.

POS problems, network outages and more, respondents reported facing a multitude of risks that sideline their ability to operate efficiently. Despite the reality that just 1% downtime can cost tens of thousands in lost revenue annually, research shows that just half of respondents felt moderately confident in their systems' ability to bounce back after an interruption. Today's restaurants rely on connected tools across POS, digital ordering, kitchen displays, inventory, staffing and automation. If a system fails, that failure can spread fast.

How to keep service moving when systems are under pressure

Edge computing helps restaurants process essential functions locally while staying connected to centralized systems for visibility, reporting and control.

Protect your business with edge-enabled infrastructure that helps restaurants:

  • Keep POS systems running during network disruptions
  • Reduce lag across ordering, payment and kitchen workflows
  • Support automation and digital tools at scale
  • Improve inventory management and real-time decision-making
  • Give teams more resilience during peak demand
  • Protect revenue across single stores and multi-unit brands

To see the full report and get more ideas on how to strengthen performance and increase confidence in your systems, download the ebook.

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