Additional income, without additional effort
Either way customers choose to pay, you get funded in your own currency. PLUS, you earn a commission when customers choose to pay in their home currency.
Improve customer satisfaction
Remove the guesswork from paying.
Earn a commission when your international customers choose to pay in their currency.
Activate with ease
DCC is offered on a variety of our point-of-sale solutions and can easily be enabled as part of your website integration.
How it works
We make it easy—for you and your customers. And we support most popular currencies from around the world.
When you sign up for dynamic currency conversion, our system detects foreign cards automatically. Then it’s up to your customers to choose which currency they prefer to pay with—yours or theirs.
Your questions, answered
How does the customer know the exchange rate?
This exchange rate is displayed on the terminal before the transaction occurs and is also printed on the receipt after the transaction is completed.
What currencies can be accepted via DCC?
We support over 50 currencies and are adding more all the time. If the card is issued in a currency that is supported, we will recognize this and offer the customer the option of choosing a currency.
Is DCC available for my ecommerce store?
Yes, you can offer dynamic currency conversion through your ecommerce website during the checkout process.
Similar to an in-store transaction, DCC offers eligible customers the option to pay in their own currency or in yours. If customers choose to pay in their own currency, they will see the total cost of their purchase, including the exchange rate and fee, before completing their payment.
Is it possible to pre-authorize a DCC transaction?
Yes, dynamic currency conversion can be used for transactions that need pre-authorization, like starting a hotel stay or renting a car.
During these transactions, the customer will see the current DCC exchange rate and the amount converted to their currency. It's important to let the customer know that the final DCC exchange rate and their home currency amount will be determined after they check out of the hotel or finish the service.
How do I process a refund?
If you're giving a refund to a customer who used DCC for a card transaction, here's what to do:
- Check your customer’s receipt to confirm the original transaction was done using DCC.
- Enter the refund amount in your local currency.
- Follow the DCC instructions to select the DCC option.
Remember, due to exchange rate variations, the refund amount the customer gets might not match the original transaction value in their currency. It's important to let the customer know about this before you initiate the refund.