How to choose a payment provider for your new business

Monday, March 25, 2024 4 minute read
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4 minute read

You did it. You started a new business—that’s no easy feat. What was once a dream is now reality, complete with a name and a bank account. But how will you take customer payments? First, you need to choose a payment provider. We’ve got tips to help you choose the one that’s right for you.

Keys to choosing the right payment provider:

  • Reputation: A trustworthy, reliable provider is the most important factor.
  • Real people: Make sure a local customer support team is there when you need them.
  • Fast settlement: Getting paid fast keeps your business ticking over. Look for next-day settlement.
  • Security: Data privacy is a must. Choose a provider that complies with industry standards, like PCI DSS.
  • Transparency: No one likes nasty surprises, like unplanned fee changes. Know the total cost before signing on the dotted line.

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Where to start: choosing the right payment provider

When researching payment providers, you’ll find a lot of options out there. But don’t get distracted by flashy deals and big promises. What matters most is choosing a payment provider you can trust to deliver the important things:

  1. Reputation—trustworthy and reliable
    You want an honest, steady payment provider with a track record of being there for customers. Look beyond short-term sign-up offers and focus on a provider’s history of reliable service and happy customers.
  2. Real people—a phone call away
    Customer care is a big factor. You want a team on hand who understands you and supports your needs. Check ratings and feedback from current customers for a glimpse into how responsive, knowledgeable and helpful a payment provider really is.
  3. It's your money—get it fast
    For small businesses like yours, cash flow is everything. So choose a provider who offers next-day settlement. Fast payment processing minimises business disruption and helps you optimise your revenue. Leaving you more time to grow your business rather than worrying about payment delays.
  4. Security—a non-negotiable
    Protecting your customers’ data from fraud is critical for maintaining their trust and building loyalty. Choose a well-established payment provider that prioritises security and complies with industry standards like PCI DSS (Payment Card Industry Data Security Standard).
  5. Transparent pricing—no hidden fees
    Before you sign on the dotted line with a payment provider, make sure you understand the total cost, not just the initial startup fees. Take into account transaction fees, monthly charges, setup costs, and any additional fees. Ask for a comprehensive list of all potential fees upfront.

What else to consider when choosing the right payment provider

Evaluating a provider’s reputation, customer support, settlement options, security, and pricing is step one. Then, you should consider these extra factors before making your final decision:

  • Scalability: Do you want a provider that can scale with the growth of your business? Choose one that’s able to handle high transaction traffic, new locations and your evolving business needs. (Without having to overhaul your whole system.)
  • Variety: Do you need different payment methods? Make sure the provider offers all the options your customers prefer—in store, online, on social media and more. This makes life more convenient for customers, and keeps you competitive in an increasingly digital world.
  • Integration: Do you use other business tools and technology? Ensure the provider you choose offers solutions that can integrate seamlessly with your accounting software, inventory management systems, e-commerce platforms and more.

Everything you need to accept payments. With no upfront costs, no hidden fees and next-day settlement.

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Make the right choice: Choose Global Payments

At Global Payments, we want to see your business succeed. So we offer reliable payment solutions and dedicated UK-based customer service teams that will get to know you, your business and your needs. Choose us and you’ll have:

  • A trusted provider: With thousands of positive customer reviews on Trustpilot, we put you and your business first.
  • Next-day settlement: We offer fast settlement options, like next-day settlement, so you can keep your cash flowing.
  • Direct access to real people: You’ll have a dedicated point of contact who gets your business, and has your back. We’re on hand to support you—at setup and beyond.

Getting started is easy

If you’re looking for a payment provider with a strong reputation, local customer support, fast settlement options and transparent pricing, look no further than Global Payments. Call us on 0345 6000 642* or contact us today.

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*Lines are open from 9am to 5pm, Monday to Friday, except public holidays. Standard call rates apply. If you have a speech or hearing impairment, you can call us using the Relay Service by dialing 18001 followed by the number you wish to dial. To help us continually improve on our service and in the interests of security, we may monitor and/or record your telephone calls with us. Any recordings remain our sole property.