Ready to switch? What to consider when switching payment providers.

Thursday, March 21, 2024 4 minute read
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4 minute read

Running a small business can be tough. Taking customer payments shouldn’t be. If your current payment provider isn’t meeting your needs or leaves you hanging when you need help, it may be time to switch. We’ve got the tips to help you make the right switch.

What to look for when switching payment providers:

I’m ready to switch

What makes a great payment provider?

Choosing the right payment provider to switch to is more than comparing fees or features. It's about finding a partner you can trust. The best providers understand your needs and have the local expertise to advise and guide you.

The importance of trust
Is your current payment provider trustworthy and reliable? When researching a new provider, read customer reviews and ask around. A trustworthy payment provider should have a history of reliable service and happy customers.

Cash flow is king
Keep your cash flowing with a provider that ensures fast access to funds like next-day settlement. Choose a provider that prioritises quick payment processing so you can keep everything ticking over and without the stress of delayed payments.

Local support, with a personal touch
The right payment provider not only offers a great payment solution. They should also provide live, local support teams who genuinely care about your needs. If you can’t reach a support person when you need one, you could lose the sale—and a loyal customer.

Transparent pricing
While many providers will offer low start-up fees, it’s easy to get caught out by the total cost of the payment solutions. Consider transaction fees, monthly fees, setup costs and any additional charges. Ask for a list of all potential fees upfront.

What else to consider when switching payment providers

Now that you’ve evaluated the reputation, customer support, settlement options, and pricing of potential payment providers, there are a few other things you should consider before making your final decision:

  • Variety: Do you need different payment methods? Opt for a provider that lets you take payments anywhere you do business—in store, online, on social media and more. And offers all of your customers’ preferred payment methods, like Google Pay, Apple Pay and contactless payments.
  • Scalability: Do you want a payment provider that can scale with the growth of your business? Choose one that’s able to handle increased transaction volumes, additional locations and evolving business requirements with ease.
  • Integration: Do you use other business tools and technology? Make sure the provider can seamlessly integrate with whatever you’re already using. This will save you headaches down the line, like having to input data manually.

Everything you need to accept payments. With no upfront costs, no hidden fees and next-day settlement.

I'm ready to switch

Make the right choice: Switch to Global Payments

At Global Payments, we don't just offer reliable payment solutions—we build relationships. We’re genuinely focused on your success. Our UK-based customer service teams get to know you, your business and your needs. Switch to us and you’ll get:

  • A trusted provider: We have your best interests at heart. But don’t just take it from us. Check out the thousands of positive customer reviews on Trustpilot.
  • Next-day settlement: We put your money in your bank account as quickly as possible.
  • Direct access to real people: We have local experts who live and work in the UK and Ireland who can give you tailored advice and solutions.

We make switching easy

Choosing the right payment provider is about finding a partner who values your business. If you’re ready to switch providers, we help make that process as smooth as possible.

Make the switch to Global Payments