Taking on tomorrow with your payment partner

Tuesday, December 27, 2022 5 minute read

Cameron Bready

President and CEO, Global Payments

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5 minute read

*Editor's note: This article was updated on December 27, 2022, from its original publish date of September 18, 2020.

The commerce landscape is complex and constantly evolving. With the uncertainty that 2020 brought, consumers quickly adapted their shopping habits. We've witnessed a fundamental change in how they want to transact, including the desire for more digital experiences. In fact, Insider Intelligence predicts the use of cash will drop “10% worldwide by the end of 2025, with North America, Asia-Pacific and Europe leading the charge away from physical money."

As a result, your approach to payments needs to evolve as well, so you can meet customers wherever they are—online and offline—however they prefer to pay. You need a payment partner that helps you keep pace with change. One that delivers simple, secure and innovative solutions you can trust—solutions that keep you ahead of the curve.

10% drop in use of cash worldwide by the end of 2025

Here are five ways your payment partner can help you take on tomorrow with innovative payment solutions.

1. Adopt an agile approach

You've likely heard time and time again how businesses need to stay agile to survive times of change. As consumer buying preferences continue to shift, connecting with your customers wherever they are, however they want, becomes even more important.

But staying agile isn't just about showing off your technical capabilities—it can actually enhance a customer's entire relationship with your business. While the pandemic accelerated the demand for seamless payment experiences, businesses that adapted quickly showed consumers that they understood their needs.

With the right payment partner, you can accept your customers' preferred payment methods and reach them in their preferred channels—at all times.

2. Future proof with advanced technology

As new commerce channels emerge, customer preferences and patterns begin to unfold. Gone are the days of one-size-fits-all payment options—now, customers have purchasing power at home and on the go.

A payment infrastructure that can accommodate different channel experiences can set your business up for success. Ecommerce is the perfect example of a method originally designed to accept and make payments online. No longer limited to a website, it's evolved along with consumer preferences into the omnichannel shopping experience we see today.

As new sales channels emerge, customer payment preferences change and evolve. Gone are the days of one-size-fits-all payment options.

The right payment partner should proactively work with you to stay ahead and uncover emerging models, channels and technologies.

3. Turn payments into valuable insights

Payments are much more than facilitating commerce between a consumer and a business. When you dig deeper into transactions, you uncover a world of information about your customers that can help you make smarter decisions moving forward.

Data analytics, like how recently customers last shopped, how frequently they purchased and how much they spent—give you a clearer understanding of their needs. Transaction data can also help you develop greater brand initiatives—like marketing campaigns or loyalty programs—that satisfy customers and keep them coming back.

A payment partner that provides data analytics can transform the way you do business.

4. Expand your global reach

Smooth, successful payment transactions are important for profitability and growth. Expand your reach with a payment partner that has domestic acquiring licenses in local markets around the world. This helps you simplify cross-border transactions, generate higher authorization rates and reduce international processing costs.

The right payment partner provides domestic acquiring, helping you expand your reach and increase revenue—around the globe. And, they help you stay current with changing payment rules and regulations in each country.

5. Tap into innovation

Innovation drives growth. From ambitious startups to financial institutions and global enterprises, it's important to stay ahead of change with innovative payment solutions. From blockchain to the metaverse, keeping an eye on the future will keep you ahead of the game.

A payment partner at the forefront of innovation can help you prepare for whatever the future holds. They can provide invaluable guidance on emerging payment types, new commerce channels, the latest technology and ways to connect with your customers anywhere in the world.

Take on tomorrow—with confidence

Finding the right payment partner can help you keep pace with the complex, evolving commerce landscape. They deliver simple, secure and innovative payment solutions—and can help you run and grow your business in the years to come.

With decades of providing innovative technology solutions and a team of 25,000+ experts around the world, we're committed to innovation that delivers—from accepting payments to running and growing your business. We have in-depth knowledge of hundreds of vertical markets and an on-the-ground presence in nearly 40 countries, helping you connect with global customers.

See how we help you stay up to date on the latest trends by signing up for our Payments in Focus newsletter.