We're here for you
Our always-on support is here to help you run and grow your business.
Help for existing
customers
Everything you need—it's just a click away
Manage your account
Current customers—manage everything in one place. Log in to your account to view reporting, disputes, deposits, access statements, and more.
Help Centre
Browse our Help Centre to find resources and answers to all your frequently asked questions.
One destination for developers
Visit our developer page to access the APIs, SDKs, and documentation you need.
Your questions, answered
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Where can I find my Merchant Identification (MID) number?
Adelita, Customer Support Representative
Check for your MID number in two places:
- The top of your merchant processing statement
- On your sale or batch receipts
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How do I reset my password?
Adelita, Customer Support Representative
Our customer support team can help you reset any password. Please have your Merchant Identification (MID) number handy when you call.
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How can I order more stationery?
Adelita, Customer Support Representative
Running low on stationery? No problem. Simply visit the stationery ordering page on our help centre and select the items you need. You'll need your Merchant Identification (MID) number on hand to complete an order successfully.
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How can I get a copy of my statement and understand my billing?
Adelita, Customer Support Representative
You can check your billing and statements in your account—just sign in to access it. Or call our customer support team with your Merchant Identification (MID) number at the ready. -
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How do I cancel my account?
Adelita, Customer Support Representative
We’d love to talk to you and try to resolve your concerns, so give us a call. If you still decide to leave, our customer support team can help you close your account. Be sure the account holder is the one to call us—they need to initiate the cancellation. And have your Merchant Identification (MID) number handy when you call.
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How do I make a complaint?
Adelita, Customer Support Representative
We always strive to provide you with the best possible service, but we understand that from time to time you may be unhappy and want to get in touch.
Please call our helpdesk on 0345 702 3344 / +44 345 702 3344 and share your experience, or request a callback. You can also find our complaints procedure on our Help Centre.
Corporate headquarters
Global Payments Inc.
3550 Lenox Road
Atlanta, GA 30326
United States
UK office
Granite House
Granite Way
Syston
Leicester
LE7 1PL
Ireland office
The Observatory
7-11 Sir John Rogerson’s Quay
Dublin 2
D02 VC42