We're here for you

Our always-on support is here to help you run and grow your business.

Help for existing
customers

Everything you need—it's just a click away

Manage your account

Current customers—manage everything in one place. Log in to your account to view reporting, disputes, deposits, access statements, and more.

Help Centre

Browse our Help Centre to find resources and answers to all your frequently asked questions.

One destination for developers

Visit our developer page to access the APIs, SDKs, and documentation you need.

Need to talk?
Our team is standing by.

Reach our sales team

In the UK at 0800 731 8921
In Ireland at +44 20 3997 6008

Contact sales

Reach our support team

In the UK at 0345 702 3344*

In Ireland at +44 345 702 3344

Request a callback

*Our UK customer support lines are open from 9am to 6pm, Monday to Friday, except public holidays. If you have a speech or hearing impairment, you can call us using the Relay Service by dialling 18001 followed by 0345 702 3344. Calls may be recorded. To help us continually improve on our service and in the interests of security, we may monitor and/or record your telephone calls with us. Any recordings remain our sole property.

Your questions, answered

  • Where can I find my Merchant Identification (MID) number?

    Put your tag in here.

    Adelita, Customer Support Representative

    Check for your MID number in two places:

    1. The top of your merchant processing statement
    2. On your sale or batch receipts
  • How do I reset my password?

    Put your tag in here.

    Adelita, Customer Support Representative

    Our customer support team can help you reset any password. Please have your Merchant Identification (MID) number handy when you call.

  • How can I order more stationery?

    Put your tag in here.

    Adelita, Customer Support Representative

    Running low on stationery? No problem. Just contact our customer support team and they can assist. Please have in hand your Merchant Identification (MID) number when you call.

  • How can I get a copy of my statement and understand my billing?

    Put your tag in here.

    Adelita, Customer Support Representative

    You can check your billing and statements in your account—just sign in to access it. Or call our customer support team with your Merchant Identification (MID) number at the ready.

  • How do I cancel my account?

    Put your tag in here.

    Adelita, Customer Support Representative

    We’d love to talk to you and try to resolve your concerns, so give us a call. If you still decide to leave, our customer support team can help you close your account. Be sure the account holder is the one to call us—they need to initiate the cancellation. And have your Merchant Identification (MID) number handy when you call.

  • How do I make a complaint?

    Put your tag in here.

    Adelita, Customer Support Representative

    We always strive to provide you with the best possible service, but we understand that from time to time you may be unhappy and want to get in touch.

    Please call our helpdesk on 0345 702 3344 / +44 345 702 3344 and share your experience, or request a callback. You can also find our complaints procedure on our Help Centre.

Corporate headquarters

Global Payments Inc.
3550 Lenox Road
Atlanta, GA 30326
United States

UK office

Granite House
Granite Way
Syston
Leicester
LE7 1PL

Ireland office

The Observatory
7-11 Sir John Rogerson’s Quay
Dublin 2
D02 VC42

Other useful contacts

Media inquiries

Phone: (+1) 770.829.8755

Email: [email protected]

Investor inquiries

Phone: (+1) 770.829.8478

Email: [email protected]

Learn more