Help for existing customers
Everything you need—it's just a click away
Manage your account
Current customers—manage everything in one place. Log in to your account to view reporting, disputes, deposits, access statements and more.
FAQs
Check for your MID number in three places:
- The top of your merchant processing statement
- On your sale or batch receipts
- If you’re using a card terminal, look for a sticker with the MID number.
Our customer support team can help you reset any password. Please have your Merchant Identification (MID) number handy when you call.
Running low on stationery? No problem. Just contact our customer support team and they can assist. Please have in hand your Merchant Identification (MID) number when you call.
You can check your billing and statements in your account — just sign in to access it. Or call our customer support team with your Merchant Identification (MID) number at the ready.
We’d love to talk to you and try to resolve your concerns, so give us a call. If you still decide to leave, our customer support team can help you close your account. Be sure the account holder is the one to call us—they need to initiate the cancellation. And have your Merchant Identification (MID) number handy when you call.
We always strive to provide you with the best possible service, but we understand that from time to time you may be unhappy and want to get in touch.
Contact your local support team–we're ready to help.