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Payment processing FAQs
You can accept all leading credit and debit cards from all card brands, along with digital wallets, such as Google PayTM and Apple Pay®. We also offer contactless payments, where your customers can tap their cards or smartphones for fast and secure payment acceptance.
We believe you deserve to be treated with fairness and respect. We equally know that your time is valuable and shopping for payment and POS providers can be time-consuming — that’s why Genius was designed as an all-in-one point of sale that includes payment processing.
However, choosing the right small business point of sale (POS) system goes beyond just taking payments. It’s about finding a solution that supports the way you work, sell and grow. Here are some key points to consider:
- Match the system to your industry needs. A food truck has different needs from a retail shop or service business, so look for industry-specific features as you evaluate.
- Prioritize ease of use. A good POS system should be intuitive for you and your staff, easy to learn and train.
- Think beyond the counter. Consider whether you’ll need a mobile POS, order ahead, curbside pickup or remote management tools. A flexible small business point of sale can help you meet customer expectations anywhere.
Your monthly fees and funding options will be disclosed upfront — we’ll provide clear disclosure of all rates, monthly fees, transaction fees, contract terms and even hardware options that won’t break the bank.
When choosing a small business point of sale (POS) and credit card processing solution, keep these best practices in mind:
- Prioritize security and compliance. Make sure the small business processor is PCI compliant and offers built-in security features such as tokenization and encryption. Protecting your customers’ payment data helps you maintain trust and avoid costly breaches.
- Support multiple payment methods. Today’s customers expect options — choose a small business payment processor that lets you accept flexible, modern payment options, such as credit, debit, mobile wallets, tap-to-pay and online payments.
- Evaluate customer support. Reliable customer support is crucial. Look for a small business POS and credit card processor that offers responsive, knowledgeable support when you need it — ideally with 24/7 availability.
While standard funding times are anywhere from 1 to 3 business days, you can get your deposits the next business day or even same day with our accelerated funding options. Ask us for more details.
Providing top-notch security for your small business is a top focus, and we offer several security measures to help safeguard your debit and credit card transactions and payment card data.
We employ:
- EMV® chip card technology that authenticates a consumer’s card
- PCI-compliant end-to-end encryption technology, which immediately encrypts credit and debit card data as it’s captured
- Tokenization, which replaces card data with ‘tokens’ and removes the credit card information from the equation, keeping your data secure
Our Genius handheld devices are also equipped with point to point encryption (P2PE) — where cardholder information is encrypted immediately, and remains encrypted until it’s processed by the payment processor.
Finally, our Disputes Management tool empowers you to easily receive, track and respond to disputes — online, in real time — helping you minimize loss and reduce costs.
Online self-enrollment is currently available to small and medium-sized businesses (SMBs).
We value your time — that’s why our application takes only 10–15 minutes. You’ll usually receive approval right away (or within an hour*), and we’ll ship your order the very next business day. It really is that fast!
* Note: Higher-risk or regulated industries may require additional review time.
Yes. The platform uses end-to-end encryption, secure document upload and compliance with PCI DSS requirements and data privacy standards. Sensitive data is never transmitted via unsecured channels.
As part of the application, you may be asked to provide the following information in compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations:
- Your legal business and registration details
- EIN (or equivalent)
- Beneficial ownership information (25%+ ownership)
- Banking details for settlement
- Processing volume estimates
- A brief description of your website or offerings
- A government‑issued ID
The onboarding process includes Know Your Customer (KYC) checks, Anti‑Money Laundering (AML) compliance, sanctions screening and beneficial ownership verification. These steps are mandated regulatory requirements for all acquiring banks and payment processors.
*This offer is exclusive to merchants who use the self-serve channel only (apply online). Not all merchants or transactions will qualify for flat-rate pricing; additional fees may apply. Increases in assessments by card associations may apply. This offer is for informational purposes only, does not constitute a binding agreement and may be modified at any time without notice. This offer is only valid through October 2026 to qualifying business customers in eligible service areas unless earlier modified or withdrawn by Global Payments. Hardware availability is subject to inventory levels and supply chain conditions. Quoted pricing excludes applicable taxes, shipping and installation fees, unless otherwise stated. Final pricing, terms and availability are subject to execution of standard agreements. Offer is subject to account standing, service qualification, and where applicable, credit approval.
Global Payments Direct, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. Global Payments Direct, Inc. is a registered ISO of PNC Bank, N.A., Pittsburgh, PA. Genius is a trademark of Global Payments Inc. Google Pay is a trademark of Google LLC. Apple Pay® is a registered trademark of Apple Inc. EMV is a registered trademark or trademark of EMVCo LLC in the United States and other countries. www.emvco.com. All trademarks and service marks contained herein are the sole and exclusive property of their respective owners. ©2026 Global Payments Inc. All rights reserved.



